General Questions
What services does Advanced Air Solutions provide?
Advanced Air Solutions specializes in heating, air conditioning, indoor air quality solutions, and water treatment services for both residential and commercial properties. Our offerings include:
- HVAC Services – Installation, repair, and maintenance of heating and cooling systems.
- Duct Services – Duct cleaning, repair, and sealing for improved efficiency.
- Indoor Air Quality Solutions – Air purification systems, dehumidifiers, and ventilation improvements.
- Water Treatment Services – Water filtration, purification, and conditioning for cleaner, safer water.
- Energy Efficiency Upgrades – Solutions to reduce energy consumption and lower utility bills.
Where is Advanced Air Solutions located?
We are based in Wilmington, NC, and proudly serve surrounding areas, including New Hanover, Brunswick, and Pender counties.
What sets Advanced Air Solutions apart from other HVAC and water treatment companies?
- Experience & Expertise – Years of industry experience with certified technicians.
- Customer-Centric Approach – We focus on providing honest recommendations and exceptional service.
- Comprehensive Solutions – We offer both HVAC and water quality services, ensuring your home’s comfort and safety.
- Emergency Services – 24/7 availability for urgent repairs.
- Eco-Friendly & Energy-Efficient Solutions – Helping customers save money and reduce their environmental footprint.
Do you provide warranties on your services?
Yes, we stand behind our work with warranties on parts and labor. Specific warranty terms vary by service and equipment—contact us for details.
HVAC Services
How do I know if my HVAC system needs repair or replacement?
Some signs that your system may need professional attention include:
- Weak airflow or inconsistent temperatures.
- Unusual noises such as banging, rattling, or hissing.
- Rising energy bills without increased usage.
- Frequent repairs on an aging system (typically 10+ years old).
We provide a thorough evaluation to determine if a repair or replacement is the best option.
How often should I schedule HVAC maintenance?
We recommend twice-a-year maintenance:
- Spring – To prepare your AC for summer.
- Fall – To ensure your heating system is ready for winter.
Regular maintenance helps extend the life of your system, improves efficiency, and prevents unexpected breakdowns.
What brands of HVAC systems do you service?
We service all major HVAC brands, including:
- Trane
- Carrier
- Lennox
- Rheem
- Goodman
- American Standard
If you have a specific brand, contact us to confirm service availability.
Do you offer energy-efficient HVAC solutions?
Yes! We provide high-efficiency heating and cooling systems, programmable thermostats, and smart home integration to help lower energy costs.
Do you provide emergency HVAC services?
Yes, we offer 24/7 emergency repair services to ensure your comfort during unexpected system failures.
Indoor Air Quality & Duct Services
Why is indoor air quality important?
Poor indoor air quality can cause allergies, respiratory issues, and general discomfort. Our air purification and filtration solutions help remove dust, allergens, and pollutants, creating a healthier indoor environment.
How often should I get my air ducts cleaned?
We recommend air duct cleaning every 3-5 years, or sooner if:
- You notice excessive dust buildup.
- There are musty or unpleasant odors in your home.
- Household members experience allergy or respiratory symptoms.
What types of air purification systems do you offer?
We offer whole-home air purifiers, UV germicidal lights, HEPA filters, and dehumidifiers to improve indoor air quality.
Water Treatment Services
What water treatment services do you provide?
We offer water filtration, purification, and conditioning solutions to improve the quality and safety of your home’s water supply. Our services include:
- Whole-home water filtration systems.
- Reverse osmosis systems.
- Water softeners to reduce hard water issues.
- UV purification systems for bacteria and virus removal.
How do I know if I need a water filtration system?
You may need a filtration system if you notice:
- Cloudy, discolored, or foul-smelling water.
- Hard water buildup on appliances or fixtures.
- Frequent plumbing issues caused by mineral deposits.
- Concerns about contaminants in your water supply.
We offer free water testing to assess your home’s water quality.
Do you install and maintain well water filtration systems?
Yes! We specialize in filtration solutions for both municipal and well water sources.
Pricing & Scheduling
Do you offer free estimates?
Yes! We provide free estimates on new system installations and replacements. Contact us today to schedule a consultation.
Do you offer financing options?
Yes! We offer flexible financing plans to help make HVAC and water treatment upgrades more affordable.
How do I schedule a service appointment?
You can schedule an appointment by:
- Calling us at (910) 791-7888
- Filling out our online contact form on our website.
Are there maintenance plans available?
Yes, we offer preventative maintenance plans that include regular checkups, priority service, and discounts on repairs.
If you have additional questions not covered in this FAQ, feel free to contact us—we’re happy to help!